RTM is carried out by management periodically, at least once a year, to evaluate the performance of the quality management system and service performance or efforts of the Education and Training Center in order to ensure the continuity, suitability, adequacy, and effectiveness of the quality management system and service system.

The meeting agenda includes the results of an assessment of six activities, namely the status of previous RTM actions, changes in internal and external issues, information on SMM performance, resource adequacy, effectiveness of actions against risks, as well as opportunities and suggestions for improvement.

Various obstacles encountered in the 2023 training activities were discussed thoroughly in this RTM, along with the steps that will be taken in the future. "The ISO 9001:2015 Management System certification that we hold must be used as motivation to do our work even better," said Ciptadi.

Ciptadi stated that some of the corrective action plans that need to be carried out are continuation plans from last year. "Follow up on the action plan and complete it this year, combined with a new action plan to improve this year," added Ciptadi.

As is known, the Management System is integrated with all activities carried out by the Training Center. The latest work system, which regulates the division of activities through work teams, requires routine coordination every month to discuss progress and obstacles being faced and complete work according to predetermined standards. This RTM was also held in preparation for an external audit by TUV Nord in the context of ISO 9001:2015 recertification. (BDL/Rusmiyati/Priyo/BHKK/Bams/GP)